HANDLING DIFFIFUCLT SITUATIONS
Peer Success Log Entry: 3August24
Aliceville FCI
Saturday afternoon, there’s a cool front blowing in, so it’s in the late 90’s.
The more I dance lightly across the Earth, rolling along the rainbow colored wellness wheel, the
more I find rhythm in the opportunities and challenges of my days. Everything lines up.
Today in the chow hall I was told of a situation involving a mentor, I absorbed the report and all
the way back from lunch, I processed the details.
Back in my cell, my bed is my Saturday office. I have folder for each unit, containing each mentor’s
Essay Application/ Resume. I pulled the one for the mentor in question.
I also pulled the CODE OF CONDUCT.
It was basically told to me that the mentor had been ” flipping out ” and being disrespectful, at her
job and in the unit.
As I sit down to solidify my plan of action- in comes Ms.. Spicer.
There are 4 Staff members who are considered to be the Executive branch of the Peer Success Leadership Team
Ms.. Spicer represents the psychology department. I can only ever recall her working in our building 2 other times in the 4 years she has worked here, I become hyper -aware that her presence presents an opportunity.
I invited her into the iceroom to see all of the Peer Success Posters. The Center holds the bright rainbow colors of the
8 Dimensions of Wellness.
I told her about the situation and thanked her for flowing in, right on time. I asked her if I could bounce my plan of
action off of her.
I point at the wheel as I bring to air the fact that if someone is, “flipping out “, this is an indication that somewhere
on the wheel, there is possibly a fracture. Our duty, as a peer team, is to help them to discover what it is and help
them to resolve the issue or to become healthier in some aspect.
The best method is to refer to:
CODE OF CONDUCT, which states:
l. Hold themselves to a high standard
– mindful we serve as an example of what it looks like to work towards healthier lifestyles
– be professional
lV. Be kind; promote kindness
So, where the individual had a series of outbursts and perhaps became out of control and disrespectful, our
directive, in accordance with the Scope and Purpose of the PEER SUCCESS TEAM, is to be kind.
We shall give them the space, tools and support to set the fracture.