I picked up “Never Split the Difference” for its reputation in negotiation. Reading it while preparing for prison revealed something more profound. Negotiation is about effective communication, active listening, and establishing trust.
One quote stays with me: “He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.” That applies to every relationship, not just contracts or sales calls. Emotions run high, and it’s tempting to become bitter or defensive. Real power comes from staying calm, listening, and finding common ground even when it feels impossible.
In business, I knew we sold a product that many others offered. The difference was trust. I did not need to be the cheapest; I needed to be reliable. That same mindset will matter moving forward. Whether interacting with staff inside, maintaining family ties, or planning for the future, relationships will define success.
Voss teaches that negotiation relies on empathy. He calls it tactical empathy. I call it paying attention. Seeing people and understanding their needs builds loyalty and peace. If I apply that lesson in the next phase, I will do more than survive; I will learn how to live better.
Yes, it is a book about negotiation, yet it is also a guide on treating people with respect. Right now, that lesson might be the most important of all.
